How can we help?

Email us at support@narufocus.com — we read everything and usually reply within a day or two.

Common questions

My subscription isn't showing as active.
Open the paywall and tap “Restore purchases” with the same Apple account you bought with. Reinstalling the app also restores it automatically.

How do I cancel Naru Pro?
Subscriptions are managed by Apple: Settings → your name → Subscriptions → Naru, or the “Manage subscription” row in the app's settings.

Where is my data stored?
On your device. Naru has no accounts and no server — see the privacy policy.

The timer ended but I got no sound.
Check that notifications are enabled for Naru in iOS Settings, and that “Session sounds” is on in the app's settings.